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MultiChoice customers in KZN can now look forward to accessing DStv services in the centre of Durban. MultiChoice today opened a second Customer Service Centre, located in the Old Standard Bank building in Anton Lembede Street. The other Customer Service Centre is located in Umhlanga.


Equipped with 38 counters and staffed by 65 employees, the Centre will operate from Monday to Friday, 7:30am to 5:30pm and on Saturdays from 7:30am to 4pm. Customers visiting this Service Centre can conduct a range of transactions from account payments and enquiries, to sales and technical enquiries and decoder repairs.


“Our customers have a close connection with our products and we want to make it easy for them to interact with us. The addition of this Service Centre is an important milestone in our expansion plans, making us more accessible to our customers,” commented Collins Khumalo, CEO for MultiChoice South Africa. 


The Customer Service Centre was officially opened on Saturday morning by Collins. The opening was also attended by other MultiChoice executives, members of the media and MultiChoice customers.


[Issued by Multichoice]

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SABC and eTV to resign from SAARF

Posted by radio On June - 28 - 2013 ADD COMMENTS

National public service broadcaster, the South African Broadcasting Corporation (SABC) and commercial free-to-air broadcaster,, yesterday announced their reasons for  supporting the intention of  the NAB (of which both broadcasters are members)  to resign from the audience research organisation, SAARF. The main reason for the NAB’s decision was that a proposal from the NAB to have greater representation of broadcast media on the SAARF Board was rejected by SAARF members at their Annual General Meeting on 26 June 2013.

SAARF is the industry body that conducts media research to determine the levels of media consumption by South Africans.


In addition the decision by the SABC and follows a recent audit of SAARF’s Television Audience Measurement Survey (TAMS) which provides the daily audience ratings for television viewership of all television broadcasters in the country. TAMS consists of a sample panel of television households which provide daily information on their viewership. This information is extrapolated to represent the total South African television viewing population. Research company Nielsen Media Research is contracted by SAARF to operate the TAMS Panel.  TAMS ratings are critical to the business of advertiser-supported television broadcasters as they represent the currency on which advertisers base their decisions to purchase advertising on television.


Television broadcasters called for the audit of the TAMS Panel after they noticed serious shortcomings in the TAMS ratings during the course of last year. The SABC and had experienced an inexplicable fall in ratings in certain LSM (living standard measures) groups, particularly LSM 4 to LSM 6 which constitutes the lower to middle income South Africans who are the largest consumers of free-to-air television.


The audit, conducted by French media research audit firm CESP (Centre d’Etudes des Supports de Publicité), showed serious shortcomings in the conduct of the TAMS Panel research which confirmed the concerns expressed by the television broadcasters as early as August 2012. In summary, the audit showed that the TAMS research had:

• Failed to keep up with the evolving South African demographic profile
• Only partially measured certain homes
• Failed to balance the panel by individual LSM
• Failed to properly maintain the household meters used to gather the TAMS information
• Failed to manage the declining efficiency of the panel.
• All of the above-mentioned failures resulted in unstable data from primarily lower LSM households


The essential effect of the findings was that upper income television households were over-represented on the TAMS Panel as compared to middle-to-lower income television households that were significantly under-represented. In the South African context, this effectively translates into an over-representation of white television viewership and a serious under-representation of black television viewership. Not only is this morally unacceptable in South Africa in 2013, it has a direct financial impact on the free-to-air broadcasters who broadcast programming to the majority of South Africans. Of even more concern to the SABC and was that this state of affairs had been on-going for many years without any intervention from SAARF executive management.


The SABC and are still calculating the loss of advertising income experienced as a result of the failures of the TAMS Panel but it is estimated to run at hundreds of millions of Rands. Certain limited remedial measures undertaken by Nielsen Media Research since the television broadcasters first raised their concerns have confirmed the validity of the audit as lower and middle income audience ratings have improved with a concomitant reduction in upper income audience ratings.


The audit results prompted the television broadcasters to seek a significant change to the operations and structure of SAARF. This was critical considering the past failures of the TAMS Panel and the fact that the changing media landscape demands a rigorous professional approach to television research.


Despite the efforts to engage with SAARF on these issues, it has become apparent to the SABC and that the concerns of free-to-air television broadcasters are not being taken seriously and have not received the urgent attention from SAARF which they demand. The SABC and therefore fully support the NAB intention to resign from SAARF. As the SAARF constitution requires a full calendar year’s notice, the effective date will be 31 December 2014. During this time, the SABC and will act in good faith to ensure the continuity of television research under SAARF while alternatives are being established.


The SABC and look forward to initiating consultations with other advertiser-supported broadcasters with a view to establishing an industry research body that is sensitive to the fast-changing demographics of South Africa and that treats all South African audiences with equal importance. The SABC and firmly believe that this will be to the benefit of all stakeholders in the broadcasting industry as South Africa moves to a digital free-to-air market.

The SABC and in the near future will host a press briefing to provide further details on the TAMS Panel, the recent TAMS audit, and the proposed way forward.

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NDP Debate on CNBC Africa

Posted by radio On June - 26 - 2013 ADD COMMENTS

CNBC AFRICA, Africa’s largest business television news channel, will broadcast an hour-long special debate on the National Development Plan (NDP) with Planning Minister in the Presidency, Trevor Manuel. The debate is proudly sponsored by UNISA Graduate School of Business Leadership (SBL).


Join Karima Brown, Minister Manuel, COSATU President, Sdumo Dlamini and Business Unity South Africa’s Raymond Parsons as they dissect the NDP on Thursday, 27 June at 2pm CAT on CNBC Africa. The debate which was recorded earlier this month, highlighted the need for leadership in carrying out the objectives of the plan, which President Jacob Zuma has called the country’s economic blueprint.


“Implementation was the key word for the NDP – whether in education or any other structural economic weakness, policy and legislation is not the problem – we have good plans that never get adequately implemented,” Manuel says in the debate. He recommends that all parties put the past behind them and unite behind the plan.


However, Dlamini argues that the NDP did not align with earlier plans, and particularly with the Freedom Charter, which was the initial mandate of the tripartite alliance. “We’re not opposed to beginning to implement, but at present believe we will be starting in opposite directions. If the NDP is not based upon the principles of the Freedom Charter how then can we achieve those principles?” he says.


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Telemundo comes to South Africa

Posted by radio On June - 26 - 2013 ADD COMMENTS

[By: DStv Online]


The channels division of NBC Universal International Television has announced the launch of Telemundo, the popular telenovela channel, in South Africa. DStv customers will be the first to enjoy the channel and its passionate and dramatic telenovelas outside of Latin America. Launching on the DStv platform on channel 118 in South Africa on Monday, 12 August, Telemundo will exclusively air telenovelas with the tag line: “Telemundo – Feel the Passion.”


“Telenovelas are an editorial and television force internationally and we are particularly excited to bring Telemundo to Africa exclusively with DStv,” says Colin McLeod, Managing Director Emerging Markets, Universal Networks International.


“Together we believe we can help to drive multi-channel television to an even broader market – for those who traditionally only want to watch free TV, Telemundo will give them a great reason to want DStv.”

Telemundo in South Africa will be dedicated to the most compelling Spanish language telenovelas, offering DStv customers a dramatic rollercoaster of romance, mystery, action and adventure for the whole family to enjoy. Telemundo will bring the world of exotic locations and glamorous personalities into South African homes.


At launch, viewers can look forward to fascinating stories of love, success and betrayal with high quality production values in telenovelas including Aurora, Precious Rose, My Heart Beats for Lola and Behind Closed Doors.


“We are very excited to bring Telemundo to our DStv Access, Family, Compact and Premium customers, who will for the first time enjoy the best telenovelas available worldwide in English,” says Collins Khumalo, CEO of MultiChoice South Africa. “Our customers are already enjoying the entertainment on offer on the five Universal Networks International channels available on DStv. Telemundo is a great addition which further strengthens our partnership with Universal Networks International.”


Telemundo becomes the fifth channel brand from Universal Networks International to launch in South Africa, joining the recently refreshed channels – Universal Channel, E! Entertainment Television and The Style Network, Kidsco, and movies channel, Studio Universal. Further, NBCUniversal News Group also operates CNBC channels across the continent.


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FOX International Channels recently announced a new entrant – FOX Crime.  The channel is set to bring local viewers a blend of eagerly anticipated global content mixed with existing audience favourites and coupled with a dash of classic nostalgia programmes. 


FOX Crime is an entertainment channel entirely dedicated to crime and investigation. It delivers stories with good guys, bad guys, with one prevailing over the other. The channel premieres on the 9th of July 2013 on DStv channel 126 at 19:00 CAT. It will be available to DStv Premium customers.


According to Collins Khumalo, CEO of MultiChoice South Africa, “FOX Crime has been very successful internationally and we expect that it will keep crime and investigation lovers in South Africa entertained. The channel is a great complement to our other channels dedicated to the crime genre. It includes some of the best crime and investigation programmes on offer. We are delighted to be adding this channel onto the DStv platform.”


Programming includes The Bridge, the Law & Order franchise, Criminal Minds, Blue Bloods and boasts a Classic Crime block that launches with Magnum, CHIPS and Streets of San Francisco. 

The channel also showcases strong factual crime programming with international best practice shows such as 48 Hours, the Law & Order factual companion Arrest and Trial and introduces an African focused slot entitled Case Files Africa, covering infamous crime stories from across the continent.


Audiences can look out for the exciting and highly touted show; The Bridge a global FIC premiere starring Damian Bichir and Diane Kruger. The much buzzed about show will air in South Africa on the channel 48 hours after US broadcast.


The channel affords Fox International Channels Africa the opportunity to focus programming to specific target audiences.

“We’re extremely excited to launch in Africa, one of the most successful Fox channel brands worldwide.


“With the addition of FOX Crime, we’re refashioning the meaning of fully-fledged schedules across our Fox channels. The amount of quality programming that is being premiered, continued and revived will definitely place FOX Crime in a good position on the platform,” said FOX SVP and General Manager Africa: Alessandro Tucci.


The channel’s unique proposition of both drama and factual programming places it as the go-to-channel for all things crime. “There’s something for every individual crime story fan and that will surely keep what is one of the most successful genres captivating for the audiences we are targeting,” he concluded.



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SABC makes senior strategic appointments

Posted by radio On June - 20 - 2013 ADD COMMENTS

The South African Broadcasting Corporation (SABC) is pleased to announce that six key vacancies have been filled. It had become imperative for the organisation, as it is steadily becoming financially stable to complement this with individuals who would bring immense value as we take the SABC forward.


The following appointments were made in the past two months:

Mr. Sipho Masinga: Group Executive: Technology
Mr. Itani Tseisi: Group Executive: Risk and Governance

Mr. Jabulani Mabaso: Group Executive: Human Capital Services


Mr. Madoda Shushu: Head: Procurement


Mr. Zwelibanzi Mthembu: Head: Strategy


Ms. Iris Francis: CEO: SABC Foundation


SABC Group Chief Executive Officer (GCEO), Ms. Lulama Mokhobo said “One of the key issues that the Interim Board prioritized was to make sure that there is stability at the executive level of the organisation. These appointments of skilled people will help the organisation deliver on its set objectives and make sure there is stability at the SABC as we implement our  3 year corporate plan effectively, which is crucial in us fulfilling our public service mandate”.


[Issued by: SABC]

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True Movies 1 joins DStv’s movie channels

Posted by radio On June - 20 - 2013 ADD COMMENTS

Yesterday 19 June, True Movies 1 joined the current selection of movie channels on the DStv platform. True Movies 1 is available to DStv Premium customers on channel 138.


True Movies 1 is a unique film channel which features moving and emotional true movies with performances from A-list stars such as Meryl Steep, Angelina Jolie and Helena Bonham Carter. From family relationship dramas, teen pregnancies and missing children to corruption, murder and miscarriages of justice, True Movies 1 is dedicated to bringing DStv Premium customers a diverse collection of true stories based on real people and actual events.


“Watching real-life dramas unfold on the screen, following characters who actually existed and watching them triumph over adversity – this is the stuff that gripping television is made of. We wanted to give our Premium customers a movie channel like no other – True Movies 1 is a perfect complement to the almost 15 movie channels available to our Premium customers on DStv,” said Collins Khumalo, CEO of MultiChoice South Africa.


True Movies 1 will feature weekly movie premieres, revealing royal documentaries, Hollywood feature films and author-based dramas. Highlights for the first few months include: The channel showcases an array of award-winning and A-List talent, such as multi-academy award winner Meryl Streep in First Do No Harm, Glenn Close and Patrick Stewart in The Lion in Winter and Hollywood legend, Samuel L Jackson in In The Line of Duty: Mob Justice.


True Movies 1 will be available as a standard definition channel and its schedule will be available to DStv Premium customers from launch – either on the TV guide on their decoders or via or the DStv mobile apps.

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Summit TV becomes Business Day TV

Posted by radio On June - 20 - 2013 ADD COMMENTS

Three of the country’s most influential business and financial news brands are collaborating to bring viewers in South Africa the best local and international business television programming on a newly-branded local channel.

Image by:BDLive


Combining the strength and local market insight of Business Day and Summit TV with the global resources of Bloomberg Television, Business Day TV replaces Summit TV on DStv’s channel 412 from today. The newly conceived channel will feature international business and financial news channel Bloomberg Television programming, including live market coverage and analysis from Europe and the US for 10 hours a day, in addition to the acclaimed coverage of local markets and news currently supplied by Business Day and Summit TV.


Peter Bruce, the Publisher and Editor in Chief of BDFM, says: “The new proposition will provide investors and business news consumers with an editorially credible local and international business news proposition.


“We are truly excited about Business Day TV becoming an extended platform for the strong, independent editorial content we already produce in Business Day, Financial Mail and BDlive every day, and the market-leading content offered by Bloomberg Television,” adds Bruce.


“South African business decision makers and leaders have come to rely on Bloomberg Television for trusted, accurate and up-to-date international business and financial news. With a daily selection of original Bloomberg Television programming, interviews and reports on the newly branded Business Day TV channel, viewers will now benefit from our extensive coverage of the global markets and economies in addition to leading domestic insight from the BDFM group,” says Malcolm Fried, Managing Editor for Bloomberg Television in Europe, the Middle East and Africa.


“We congratulate the Business Day, Summit and Bloomberg teams on the launch of Business Day TV. We are proud to be hosting this channel on DStv and believe it will complement and enhance our business news offering on our platform, “said Collins Khumalo, CEO of MultiChoice South Africa.


The launch of Business Day TV will commence with an exclusive panel discussion featuring Pravin Gordhan, Minister of Finance; Goolam Ballim, Chief Economist and Global Head of Research, Standard Bank Group; Colin Coleman, Managing Director, Goldman Sachs; Peter Bruce, Publisher, BDFM; Srinivasan Venkatakrishnan, CEO AngloGold Ashanti; and moderated by Bloomberg Television anchor, Guy Johnson.



Bloomberg Television will continue to be available to DStv Premium customers on channel 411 until 1 July, after which it will be available on the newly-branded Business Day TV on channel 412 to DStv Premium, Compact and Family customers.


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All Access Mzansi is back on Dstv

Posted by radio On June - 15 - 2013 ADD COMMENTS

[By DStv Online]


All Access Mzansi set the bar high during its eight seasons – and now the popular, homegrown entertainment show returns with a trio of hotshot presenters, a new on-the-move urban vibe and a stunning element of viewer interaction.


Broadcast on Mzansi Magic on Thursday 20 June at 19:30, the new-look show is hosted by Dineo Ranaka, ProVerb and Nandi Mngoma.


The selection of Ranaka, ProVerb and Mngoma is the perfect mix of seasoned and fresh talent that will lead the show into exciting new territory.


“We were looking for presenters who know what it’s like to be in the spotlight themselves and are able to bring that to the inserts and interviews they do, in a relaxed and informal fashion,” said Yolisa Phahle Channel Director: Special Interest Channels.


“ProVerb, Nandi and Dineo fit that bill just perfectly and we’re thrilled that they are going to be taking All Access Mzansi into a fantastic new world!”  All Access Mzansi season nine retains the familiar mix of interviews, music, red carpet events, backstage inserts and more – all centred around the celebrities of the moment.


This time around though, the show is less about the studio or formal interview and more about going on-the-move and into the streets, clubs, and places where no access is denied to the presenters!


“I am super excited that All Access Mzansi is returning to our screens and even more delighted to be a part of it again. The new and improved show promises to be more accessible and interactive. I can’t wait to start shooting!,” said an elated Proverb.


“I’m thrilled that I’ve been blessed with an opportunity to host All Access Mzansi, the product is clean, the audience is mature, the channel is progressive and my co-host ProVerb is a charm! The show, its producers and former hosts have set a high standard and I hope to suavely fit into that standard. I am looking forward to giving the best of me,” said Dineo.
Her co-host Nandi shares the same excitement, “I am absolutely elated to be a part of such an amazing show, mostly because it is coming back bigger and better. This season is for everyone from the suburbs to Ekasi!,” she added.


One of the newest aspects of All Access Mzansi is the ability of viewers to get the All Access Mzansi crew to their own events. The only requirements are that the event is fabulously trendy and unmistakably the place to be on that day – and that the guests are over 21 years old.


Whether it’s a birthday party, an anniversary, a graduation party, or something totally original, viewers can motivate to get the All Access Mzansi crew at the party – and have the chance to have Dineo, Nandi or ProVerb as a guest too!


The following information is needed from viewers to stand a chance to be part of the hot new All Access Mzansi:

What is the event?
Where is it happening?
What will happen (order of events)?
What is on the menu (music and food)?
What is the dress code?
How many guests will attend?

These should be sent to



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CNBC Africa goes Mauritius

Posted by radio On June - 14 - 2013 ADD COMMENTS

CNBC AFRICA will launch its eleventh African bureau in Mauritius next month as it continues to widen its African reporting footprint.

The launch will take place in the Mauritian capital city of Port Louis on 11 July 2013 and will be attended by key Mauritian government and business leaders who will discuss the country’s investment prospects in an hour-long panel discussion to be broadcast on CNBC Africa in July.


Africa’s ‘miracle economy’, which has undergone a transformation from dependence on sugar exports to the export of services such as tourism, financial services and information technology in one generation, is starting to look vulnerable in face of the relentless European financial crisis.


So while the economy has held up well against the persistent global economic turbulence, its growth momentum has eased, with the real GDP growth rate estimated at 3.3% in 2012 down from 3.8% in 2011. Forecasts for 2013 and 2014 show a gradual recovery with the growth rate rising to 3.8% and 4.2% respectively.


“Mauritius is an important addition to our coverage map given the country’s economic performance in the past few years and its role in attracting investment to Africa as well as its strong reformist agenda,” said Godfrey Mutizwa, CNBC Africa’s Chief Editor. “From Mauritius, we hope to follow the east Asia money that we have seen coming into the continent as well as the country’s efforts to maintain its remarkable economic advance.”


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